eHotelier discusses the nature of some holidaymakers who think they are savvy, but end up short changing themselves. On the one hand, travellers will go to great lengths to make initial savings such as using a credit card that provides discounts with certain agencies. Travellers also recognise that getting a good reward for their business in the form of loyalty programs such as air miles. In spite of the frugal nature and savvyness that some travellers are going to to be able to make savings initially, they are then failing to take advantage of the loyalty system that they are using. This results in additional expense on the already tightened wallets of travellers. Travellers are also getting a double-blow, whilst forgetting to take advantage of loyalty points, there have also been consequences such as not being able to clear a credit card balance by the time the due date comes around. A symptom known as travel-hacking where travellers have spent more initially in the hope of getting additional days or other perks for free has possibly back-fired for some.
Read the full article here- Americans not redeeming their travel rewards: CPA survey – eHotelier