Newest Hotels in Thailand

  • Waldorf Astoria

    Last year, the long awaited opening of The Park Hyatt Bangkok was the high point of the Thailand hospitality calendar of 2017. This year the most anticipated luxury hotel opening in Thailand is The Waldorf Astoria Bangkok. A stunning property
  • The Salil

    Upscale and stylish, The Salil has been decked out with a Japanese bent where you can wallow in your bed, sip tea, have a meal, or merely hang out and chill. This is where you can wear pajamas all day,
  • Ritz Carlton Ko Samui

    An ethereal vision of sheer unadulterated grandeur clinging to a cliff so that you feel like you are floating in the air, the Ritz Carlton Koh Samui is where you "can escape in the middle of it all". See 38
  • Splash Beach Resort Mai Khao

    The Langham Hospitality Group's Splash Beach Resort Mai Khao offers some of the best value available on the island of Phuket with spacious rooms at incredible prices. Less than a kilometer from the airport, you'll be at the resort in
  • Cape Fahn Samui

    Cape Fahn Hotel sits on its own private island at Koh Samui where you can play with the other jet setters in pure unadulterated luxury
  • Baba Beach Club

    A luxury hotel with a residential estate, Baba Beach Club Hua Hin is for those who love great music and great food, who won't compromise on standards and want total self-indulgence from lush accommodation where you will be lulled to

What do guests actually say when they leave negative hotel reviews?

Where do negative hotel reviews come from? An IT company analysed 1- and 2-star hotel reviews and extracted the most salient words appearing in these negative reviews. Then they ranked these words according to their frequency. And here are the results, which although not being surprising, are quite informative of what people think.

The 2 most popular words are ‘room’ and ‘hotel’ (or ‘motel’) that are about the domain of the analysis and not about the content. The next words are actually more meaningful. ‘Dirty’ and ‘beds’ score more than 10% each and clearly indicate what’s important for hotel customers. Then come ‘staff’, ‘smell’, ‘front desk’, ‘location’, ‘rude’, and ‘smoke’, each with more than 5% of total, and these are secondary factors that people also find important. Surprisingly, ‘cheap’ is down the bottom of the list – the price isn’t the main thing that matters.

Read the full article here:
What do guests actually say when they leave negative hotel reviews?

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Hotel Otaku. Hotel reviewer. Aspiring photographer. Xenodocheionologist. Zac fuses his lifelong passions for 1. Beautiful Hotels & Resorts, 2. Thailand and 3. Website Design to bring NewThaiHotels to life, sharing the latest information on new and exciting luxury hotel openings in stunning tropical Thailand.

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